The fastest path for a well problem is the request form on this page (or the full request-service form) — it captures the details a provider needs and routes with the right priority. For everything else, here is how to reach the service:
By Phone
Call [TRACKING PHONE NUMBER]
Service Requests
Use the request form. Urgent no-water situations should go through the urgent no-water page so they are flagged correctly.
Privacy and Data Requests
To ask what was stored about your submission or request its deletion, submit a note through the form on this page with "Privacy request" in the description, and include your lead reference number if you have it. See the privacy policy for details.
Accessibility Reports
Describe the barrier and the page it occurred on — details on the accessibility page. Reports are prioritized.
Local Providers
If you are a licensed well driller, pump installer or treatment installer serving the Upper Cumberland and want to receive referred requests, submit a note through the form with "Provider inquiry" in the description, including your license category and coverage area.
A public contact email address will be published here once available; until then, the form is the reliable channel.
Upper Cumberland Well Pump is an independent referral service that helps connect property owners with local water-well and pump-service providers. Upper Cumberland Well Pump does not directly perform regulated well drilling, pump installation, pump repair or water-treatment work unless expressly stated. Provider licensing, qualifications, insurance, availability, pricing, scheduling and service terms must be confirmed directly with the provider.